Prices and ordering details on our chat
services
Our LiveChatAgent solution packages include full staffing by our
trained Live Chat operators processing chats from your website
utilizing customized FAQ’s to best match your business & customers
needs. No additional staffing or training is required on your part
keeping your costs to a minimum.
Plan Unlimited*
101: $249 per month (
Order Now
)
- Unlimited LiveChat and Unlimited iClickToTalk connections.
- 24 hours a day - 7 days a week; our staff of trained
LiveChatAgents monitor your site for traffic and proactively invite visitors into a LiveChat
session.
- No long-term contracts^.
- Weelky Site Reports
- No set-up fees^.
- This is a basic service and requires you to use our pre-defined
solution. This pre-defined solution consists of a 3 tier pre-defined script
(greeting, body, close), roughly 15 FAQs supplied by you, and approximately
10 input fields. (input fields = data that you want our agents to acquire
and submit to you)
- We offer technical assistance via our support ticket system.
Add-on for Unlimited 101: $49.99 per month/per user; Includes a chat software license that allows your sales team to monitor & answer chats at your location in tandem with our agents and includes real-time monitoring, reporting and adds additional advanced customer tracking features.
Plan Unlimited* Pro: $499 per
month (
Order Now )
- Includes all the features and benefits of Unlimited 101
- Ability to run customized detailed reports hourly/daily/weekly/monthly/yearly. You can review a history of previous chats, pull geographic location details of chats, visitor tracking and much more.
- Includes 1 user licenses that allows your sales or customer
support team to monitor & answer chats at your location in tandem with our
agents and includes real-time monitoring, reporting and adds additional
advanced customer tracking features and customization options.
- Ability to incorporate customized scripts, unlimited FAQ’s & Unlimited input fields
(Important if you are constantly changing promotions and special offers)
- Technical assistance via our support ticket system
24/7 Dedicated Agents Or Custom
Solutions:
Contact Us
We offer full custom end to end chat operator and outsource agent services, Contact Us for a
custom quote today.
Live Chat Agent Software and Reporting - $49 per month for each user ( Order Now )
Have Your Agents But Still Want Our LiveChatAgent Software and
Reporting
This allows you to have full access to reporting and real-time site information
along with taking live chats at any location with a computer running windows xp
or windows vista and a internet connection. You can select this option if you
would prefer not to use our agents but but would still like to take advange of
our LiveChatAgent software and reporting features on your website.
Additional Products and
Services Offered by our Partners ZenithBPO and iCLickToTalk
iClickToTalk
- Click To Talk Services
– Ideal for banner advertising and email
campaigns or to give your web browsers a simple and easy way to
connect to your offices. Increase your inbound phone leads and
website conversions.
Search Engine Marketing (SEM)
- Lower
advertising costs while increasing leads to your website by
using "real" SEM and Social Marketing.
SEO Optimized Professional Unique
Website Design
- Works well with our
SEM and Live Chat agent services.
Voice Agents
Add voice to our
chat agents or help keep your staffing costs down and to ensure
quality control and consistency of performance. We use OUR
trained personnel not part-time staffing. This service is great
for:
Appointment Setting, Customer follow-up to appointments,
Transcribing voice mail messages into emails.
*UNLIMITED service is defined as
so: NOT a dedicated service. Chats are answered and completed on
a “first come – first serve” methodology. A click to talk
business connection is intended for business purposes only and
no single connection will be permitted to exceed 30 minutes.
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