Posted on

Lead generation with LinkedIn: You won’t believe how easy it can be!

Lead generation using LinkedIn

How important is lead generation for a business?

Okay, let’s relate it to real life. How important is it for the humans to eat, drink or breathe to survive? Just like all of these activities are inevitable, lead generation is critical to a business’s survival!

That’s why businesses around the globe leave no stone unturned to generate and nurture leads. The most effective lead generation today, can be achieved through social media platforms especially LinkedIn. Here’s how it can be done effectively.

Continue reading “Lead generation with LinkedIn: You won’t believe how easy it can be!”

Posted on

Chatbots for hotel websites: All that you can expect from the combination!

Chatbots for hotels

Chatbots for hotel websites- Truly a match made in heaven!

With a large section of the population going gaga over the messenger apps today, it has become a bit difficult for the businesses to reach out to their audience. That’s because privacy has become a major concern for the people nowadays. They no more wish to be bothered every now and then and do not feel like sharing huge chunks of personal information with just about anyone!

Continue reading “Chatbots for hotel websites: All that you can expect from the combination!”

Posted on

Chatbot: A reliable and trusted employee ready to serve you for free!

Chatbot

Not yet created a chatbot for your business? Not quite convinced about creating one? Well, we have some solid reasons to convince you about that!

But first! What exactly is a chatbot and what’s it meant for?

Well, a chatbot is basically a computer program that conducts a conversation via auditory or textual methods. It’s a method of fuelling up your live chat assistance. Easy to create, this highly efficacious program is the best thing you can strengthen your website with. Have a look at what all it can do for your website and business:

Continue reading “Chatbot: A reliable and trusted employee ready to serve you for free!”

Posted on

Fuel up your marketing efforts with online customer service communities

Online customer service communities

Online customer service communities are based gathering places where an exchange of valuable information and brainstorming of ideas takes place on a large scale. These communities consist of customers, experts, partners and others. Individuals gather and discuss specific problems and discover solutions. Thereafter, they come up with out of the box ideas to improve a company’s products and services.

Continue reading “Fuel up your marketing efforts with online customer service communities”

Posted on

How live chat transformed and continues to benefit the real estate sector

Live chat for real estate

As a matter of fact, live chat has made its way into almost every economic sector. Real estate is also one such sector that has evolved over all these years. In fact, most of the real estate businesses today, adhere to the cutting edge technology and have a dedicated website to showcase their offerings, engage with customers and close sales! A live chat service on the website acts as an icing on the cake. Let’s see how.

Continue reading “How live chat transformed and continues to benefit the real estate sector”

Posted on

Live chat fuels up your lead generation like nothing else!

Live chat

Customers are crucial for the existence of a business but it’s never that easy to acquire them! The very first step that needs to be accomplished to build a customer base is lead generation. A growing influx of leads is what keeps a business going in the first place and the best way to achieve that is live chat. Read on to know how.
Continue reading “Live chat fuels up your lead generation like nothing else!”

Posted on

What happens when customers know you offer a live chat service?

Live chat

Customers are the main motivation behind every advancement that a business makes. That’s because a business cannot exist without customers. It’s imperative that businesses make every possible attempt to woo them! Of all the strategies used to dazzle the potential as well as existing customers, offering a live chat service is a prominent one. A lot is said and heard about live chat and its benefits for a business but ever wondered how customers actually feel about it?

Continue reading “What happens when customers know you offer a live chat service?”

Posted on

Consolidate your mobile app for effective customer engagement

Customer engagement

Creating a mobile app for your business is one thing and engaging customers through it is a completely different thing. Just an interesting idea will not help your app break through the noise of the app stores. According to a research, most smartphone users have 40+ apps on their phones and it’s quite easy for your app to get vanished in a highly competitive marketplace. It takes a handful of strategies to make your app succeed in customer engagement.

Continue reading “Consolidate your mobile app for effective customer engagement”

Posted on

The customer is always right- True or false?

Customers

A couple of cliches have been ruling the customer service domain for quite a long time now. One that’s said and heard most often is- The customer is always right. With a majority of the businesses moving towards customer centricity, going above and beyond to exceed customer expectations is quite obvious. However, taking all this to an extent where the business’s growth is at stake is not at all advisable. So, the mindsets of the business owners need to rise above all these cliches or else the business is bound to face the obvious consequences. Here’s all that can go wrong when following the norm that a customer is always right:

Continue reading “The customer is always right- True or false?”

Posted on

Multitask with live chat to boost your agent efficiency

Multiasking

Live chat is undoubtedly an untapped potential for the businesses around the globe. Of the many benefits that it provides, boosted agent efficiency is a considerable one which is possible due to multitasking. However, multitasking may often put the agents under pressure and then it becomes more of a headache! It then requires employing a few clever strategies to combat such situations. Read on to discover the most effective ones:

Continue reading “Multitask with live chat to boost your agent efficiency”

Posted on

How beneficial is live chat for hospitality websites

Hospitality

With the entire world turning tech-savvy, websites have become the very first point of contact between the customers and the businesses. As they always say: First impression is the last impression! Hospitality is solely about an exceptional customer service. So, it’s imperative that these websites offer a live chat support. Live chat for hospitality websites is something that’s needed to accomplish the booking targets and boost website conversions. Read on to know the various advantages it provides:

Continue reading “How beneficial is live chat for hospitality websites”

Posted on

Here’s how you can effectively boost your website CRO

CRO

CRO or conversion rate optimization refers to a structured and systematic approach to enhance the performance of your website. The process is all about leveraging the website traffic to benefit your business. It may include anything from changing the color of a CTA button to personalization. The main aim of the process is to boost the conversion rates exponentially. Here are the best practices to boost your website’s CRO.

Continue reading “Here’s how you can effectively boost your website CRO”

Posted on

How to make the most out of customer testimonials?

Customer testimonials

The most powerful tool that a business can possess today in this highly competitive world is ‘WOM’. However, a lot of effort goes into gaining loyal customers who would be a source of WOM marketing. Once a business gains a loyal customer base, customer testimonials and feedback can then be collected and used in the most appropriate way, so as to make the most out of them. Here are the best ways of doing so:

Continue reading “How to make the most out of customer testimonials?”

Posted on

Using live chat for upselling the right way!

Upselling

The term ‘upselling’ refers to a sales technique where a customer is made to spend more by buying an upgraded version of what’s being purchased. It may also mean exposing the customer to other unexplored options. Either way, it’s about convincing a customer to spend more.

However, it’s very important to know the right way and time to upsell. That’s because you may seem pushy if it’s not done in a proper manner. The best way to do it is using a live chat service. Here’s how you can do it:

Continue reading “Using live chat for upselling the right way!”

Posted on

Killer customer acquisition tips for startups

Customer acquisition

It has always been said that customer retention is more beneficial than customer acquisition. But that’s the case with the businesses who have already acquired a considerable amount of customers. What about the startups? Well, they obviously need to invest in customer acquisition. However, just doing it blindly won’t help. Smart work can prove to be fruitful in this case. Wondering what smart work means here? Read on:

Continue reading “Killer customer acquisition tips for startups”

Posted on

How to embrace a positive attitude in customer service

Customer service

Customer service is a tough profession to opt for. Being a customer support agent is quite challenging owing to the diversity of customers to be served every day. Of all the skills that a customer service representative needs to possessive, it’s a necessity to embrace a positive attitude towards your customers to serve them even better. Here’s how you can do that!

Continue reading “How to embrace a positive attitude in customer service”

Posted on

Here’s how you can reduce customer churn effectively

Customer churn

What is customer churn? Well, for any business, it’s no less than a nightmare. Churn rate basically shows how your business is doing with keeping customers by your side. Customer churn may be caused due to inadequate product quality or lack of support or absence of credibility of the business and other such factors. The reasons for customer churn are numerous but the solution to this problem is just one- customer retention! Here are some of the most effective tips for retaining your customers:

Continue reading “Here’s how you can reduce customer churn effectively”