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Finding your customers: All that it takes to reach out to your prospects!

Tips to find customers

Nothing comes easy! Especially when it’s about businesses, customers, sales, and profits, you have to give a little to get a lot.

When you own a business, you just can’t sit back and relax if you have acquired enough customers. The uncertainty of this domain can wreak havoc on your business anytime, anywhere! That’s because customers today are fast enough to change their choices and decisions based on the type of experiences they have with businesses.

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Hiring live chat agents: The best tips and tricks to do it the right way!

Live chat agents

Hiring live chat agents is so simple!

Do you feel the same?

If yes, then you are mistaken! Choosing a live chat agent for your company is not just putting a candidate through a writing test and a typing test. It’s a lot more than that!

That’s because your live chat agents represent your business. The way they interact with your customers, assist in query resolution, guide them through the purchase process, clarify their doubts and help in making decisions determines how customers perceive your business!

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That’s how you put up a powerful knowledge base for your customers!

Knowledge base

A knowledge base on your website is a boon for your support agents and customers alike.

You ask us how?

Well, it’s no brainer that the customer service reps have to deal with a lot of queries throughout the day. Also, of all the queries that they have to face, most are simple and repetitive. The time wasted in helping all the customers with similar (and simple) issues can effectively be used to address more critical issues. That’s what a knowledge source can help with.

This implies, having an effective knowledge base is quite inevitable! Here’s how you can create an effective one.

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Great web design hacks to boost your sales insanely!

Sales

What business, in this whole wide world, wouldn’t want to boost its sales?

Business is all about selling and if your web design, sales, and marketing efforts are not helping with it, you are going nowhere!

At the end- the only thing that matters in a lucrative market and in this world full of competition is ‘great sales’!

When we talk about leads, sales, conversion, and profits in this web literate world, the very first thing that needs to be considered is a business’s website. Here’s all that your website design should have in order to help boost your sales.

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Lead generation with LinkedIn: You won’t believe how easy it can be!

Lead generation using LinkedIn

How important is lead generation for a business?

Okay, let’s relate it to real life. How important is it for the humans to eat, drink or breathe to survive? Just like all of these activities are inevitable, lead generation is critical to a business’s survival!

That’s why businesses around the globe leave no stone unturned to generate and nurture leads. The most effective lead generation today, can be achieved through social media platforms especially LinkedIn. Here’s how it can be done effectively.

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Chatbots for hotel websites: All that you can expect from the combination!

Chatbots for hotels

Chatbots for hotel websites- Truly a match made in heaven!

With a large section of the population going gaga over the messenger apps today, it has become a bit difficult for the businesses to reach out to their audience. That’s because privacy has become a major concern for the people nowadays. They no more wish to be bothered every now and then and do not feel like sharing huge chunks of personal information with just about anyone!

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Chatbot: A reliable and trusted employee ready to serve you for free!

Chatbot

Not yet created a chatbot for your business? Not quite convinced about creating one? Well, we have some solid reasons to convince you about that!

But first! What exactly is a chatbot and what’s it meant for?

Well, a chatbot is basically a computer program that conducts a conversation via auditory or textual methods. It’s a method of fuelling up your live chat assistance. Easy to create, this highly efficacious program is the best thing you can strengthen your website with. Have a look at what all it can do for your website and business:

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Fuel up your marketing efforts with online customer service communities

Online customer service communities

Online customer service communities are based gathering places where an exchange of valuable information and brainstorming of ideas takes place on a large scale. These communities consist of customers, experts, partners and others. Individuals gather and discuss specific problems and discover solutions. Thereafter, they come up with out of the box ideas to improve a company’s products and services.

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How live chat transformed and continues to benefit the real estate sector

Live chat for real estate

As a matter of fact, live chat has made its way into almost every economic sector. Real estate is also one such sector that has evolved over all these years. In fact, most of the real estate businesses today, adhere to the cutting edge technology and have a dedicated website to showcase their offerings, engage with customers and close sales! A live chat service on the website acts as an icing on the cake. Let’s see how.

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Live chat fuels up your lead generation like nothing else!

Live chat

Customers are crucial for the existence of a business but it’s never that easy to acquire them! The very first step that needs to be accomplished to build a customer base is lead generation. A growing influx of leads is what keeps a business going in the first place and the best way to achieve that is live chat. Read on to know how.
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What happens when customers know you offer a live chat service?

Live chat

Customers are the main motivation behind every advancement that a business makes. That’s because a business cannot exist without customers. It’s imperative that businesses make every possible attempt to woo them! Of all the strategies used to dazzle the potential as well as existing customers, offering a live chat service is a prominent one. A lot is said and heard about live chat and its benefits for a business but ever wondered how customers actually feel about it?

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Consolidate your mobile app for effective customer engagement

Customer engagement

Creating a mobile app for your business is one thing and engaging customers through it is a completely different thing. Just an interesting idea will not help your app break through the noise of the app stores. According to a research, most smartphone users have 40+ apps on their phones and it’s quite easy for your app to get vanished in a highly competitive marketplace. It takes a handful of strategies to make your app succeed in customer engagement.

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The customer is always right- True or false?

Customers

A couple of cliches have been ruling the customer service domain for quite a long time now. One that’s said and heard most often is- The customer is always right. With a majority of the businesses moving towards customer centricity, going above and beyond to exceed customer expectations is quite obvious. However, taking all this to an extent where the business’s growth is at stake is not at all advisable. So, the mindsets of the business owners need to rise above all these cliches or else the business is bound to face the obvious consequences. Here’s all that can go wrong when following the norm that a customer is always right:

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Multitask with live chat to boost your agent efficiency

Multiasking

Live chat is undoubtedly an untapped potential for the businesses around the globe. Of the many benefits that it provides, boosted agent efficiency is a considerable one which is possible due to multitasking. However, multitasking may often put the agents under pressure and then it becomes more of a headache! It then requires employing a few clever strategies to combat such situations. Read on to discover the most effective ones:

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How beneficial is live chat for hospitality websites

Hospitality

With the entire world turning tech-savvy, websites have become the very first point of contact between the customers and the businesses. As they always say: First impression is the last impression! Hospitality is solely about an exceptional customer service. So, it’s imperative that these websites offer a live chat support. Live chat for hospitality websites is something that’s needed to accomplish the booking targets and boost website conversions. Read on to know the various advantages it provides:

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