Today in the digital era all that matters is the “data”. There is nothing as important as the data. Collection of this data, in itself is a big task. Live chat, with marvelous features, has this exceptional characteristic too, of providing an additional layer of data to your current tracking and attribution tools. Continue reading “Live Chat Gathers Important Data”
Live Chat Is There To Make Your Shopping Expedition Awesome
There are many benefits of having live chat as an important tool for your business. The people browsing on your website prefer to use live chat due to its immediacy and instant responses. This enhances their shopping experience. Live chat increases your customers trust and confidence and people who use live chat make more frequent visits and purchases as compared to those who have not used live chat. Continue reading “Live Chat Is There To Make Your Shopping Expedition Awesome”
The Growth Of Live Chat
According to a recent study it has been observed that there has been a significant growth across the UK and US with more than 65% of American on line shoppers being engaged in live chat, while the figure is slightly lower in UK but still growing. Continue reading “The Growth Of Live Chat”
Live Chat Leads To Effective Conversions
Live chat plug in is becoming more and more in demand these days. It’s just because it helps you to increase your conversion rates effectively. It is not meant for only big guys but small e-shops should also consider, on integrating the powerful widget at their site.
Live Chat Helps In Customer Retention
You really don’t have to go in depth or be a marketing expert just to know a simple fact that “quality customer service ” plays a critical role in business. Even a 15 year old lad knows that. So guys its high time you understand that its your customers who if happy and charmed by your services , will be spreading a good word about you which helps to grow your customer base.