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Live chat gathers important data

By lcasite

October 14, 2024

Well, relating to the present scenario, there is no such thing as important as data. Live chat provides you with an additional layer of data to your current tracking and attribution tools.

The data which you are gathering basically varies according to the platform but it commonly delivers the following:

Hence despite giving the ultimate customer service, live chat also gives you loads of relevant data!

 

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