Customers love live chat

In the digital era, business are engaging more and more customers through online channels. The demand of the market for the businesses is to provide full support to its online customers and enhance their online customer experience.

With the traditional supports like phone, email and self service, live chat is also a great tool for online customer support and it adds to happier customers, increased conversions and a marked reduction in the service costs. Continue reading “Customers love live chat”