Today the customer has a vast number of opportunities, millions of options and a variety of range at their end. The market is simply becoming more and more competitive and the consumer expectations are touching heights. To differentiate your business and escalate the customer experience, its crucial to show and have an extra concern for your client. Continue reading “Live Chat Is Cost Effective”
The Impact Of Demographics On Live Chat
According to a survey recently conducted to learn about the impact of live chat particularly on certain demographic group, it was seen that Continue reading “The Impact Of Demographics On Live Chat”
Live Chat : An Easy Chat Widget
Live chat is becoming the most popular and efficient way to communicate with businesses today. You can get connected with the company at any point of the time and that also from any location. Live chat is of course providing quality customer service but if not properly implemented and the quality of service is not customer oriented it can also go against you. Continue reading “Live Chat : An Easy Chat Widget”
Live Chat Handles Chat With Ease And Efficiency
Live chat helps your visitor in real time. It solves their queries, addresses their concerns, and even offer them quick feasible solutions. Live chat also handles multiple chat requests and enhances your customer support efficiency by serving multiple customers simultaneously. Continue reading “Live Chat Handles Chat With Ease And Efficiency”
Live Chat Gathers Important Data
Today in the digital era all that matters is the “data”. There is nothing as important as the data. Collection of this data, in itself is a big task. Live chat, with marvelous features, has this exceptional characteristic too, of providing an additional layer of data to your current tracking and attribution tools. Continue reading “Live Chat Gathers Important Data”
Live Chat Is There To Make Your Shopping Expedition Awesome
There are many benefits of having live chat as an important tool for your business. The people browsing on your website prefer to use live chat due to its immediacy and instant responses. This enhances their shopping experience. Live chat increases your customers trust and confidence and people who use live chat make more frequent visits and purchases as compared to those who have not used live chat. Continue reading “Live Chat Is There To Make Your Shopping Expedition Awesome”
The Growth Of Live Chat
According to a recent study it has been observed that there has been a significant growth across the UK and US with more than 65% of American on line shoppers being engaged in live chat, while the figure is slightly lower in UK but still growing. Continue reading “The Growth Of Live Chat”
Great web design hacks to boost your sales insanely!
What business, in this whole wide world, wouldn’t want to boost its sales?
Business is all about selling and if your web design, sales, and marketing efforts are not helping with it, you are going nowhere!
At the end- the only thing that matters in a lucrative market and in this world full of competition is ‘great sales’!
When we talk about leads, sales, conversion, and profits in this web literate world, the very first thing that needs to be considered is a business’s website. Here’s all that your website design should have in order to help boost your sales.
Continue reading “Great web design hacks to boost your sales insanely!”
How to leverage PPC for lead generation: III
1. Resolve all your consumers’ queries:
Most of the questions of consumers are born from their uncertainty of availing of your product. Their inquiries include everything including your prices, difficulty in setting your products up and other sorts of queries. Make it a point to answer all these questions right away even before the questions or objections have been cast out. Side by side an F.A.Q. (Frequently Asked Questions) list will exempt any doubt or objection they may have that is hindering them to sign up as a business lead or a customer. When you offer a particular brand, product or service, you should expect consumers to throw all sorts of questions or even objections regarding your offerings.
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2. Track your lead generation efforts:
Make use of conversion tools offered by different providers to track the conversion rates of your lead generation efforts via PPC. As a matter of fact, if you don’t track your conversions you won’t get the clear picture of your lead generation campaign and that can be harmful to your business. You can employ conversion tools offered by various providers including major PPC networks like Google Adwords and Facebook Advertising which offer conversion tools of their own to help you track your lead generation efforts.
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3. Provide 24/7 assistance to the consumers:
By putting in a contact number or providing a live chat facility you can help dispel any doubts or apprehension your visitors may have about your product or service after clicking on your PPC Ad. Also, it helps people are find ways to distinguish the real service providers from those who are not and contacting them directly through phone or live chat. Convincing your visitors that you will be there for them whenever they need your assistance deepens their trust in you, thus, making it beneficial for you.
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4. Show gratitude through a Thank You page:
Once all your required transactions have been completed, you may lead your visitors to the thank you page. This page can be utilized to:
i) increase brand awareness. to upsell other products or lead them to your social network group or community
ii) upsell other products
iii) lead them to your social network group or community
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Lead generation strategies: Part I
Wondering what “Lead generation” actually means?
Well, in the simplest language, lead generation is the most important aspect of marketing which means initiation of consumer interest or inquiry into products or services of a business. It is basically a process of collecting names and contact information about qualified prospects which will be contacted by the salespeople for generating orders. It involves direct response advertising and telemarketing.
Leads may come from various sources or activities, for example, digitally via the internet, through personal referrals, through telephone calls either by the company or telemarketers, through advertisements, and events. A study from 2014 stated that direct traffic, search engines, and web referrals were the three most popular online channels for lead generation, accounting for 93% of leads.
We know that a steady stream of leads is an essential component of keeping a business afloat – but coming up with original and efficient ideas to attract and convert qualified leads is easier said than done. Here are some of the proven and actionable ideas to energize your lead generation efforts:
1. Write exceptional ads:
Stepping into the shoes of a searcher you will realize that most ads just suck. They’re boring, they’re indifferent, and one isn’t any more enticing than another. Betwixt such a chaos where everything looks the same, there’s a huge opportunity to come in with something exceptional and blow the competition away! Writing better ads can raise your CTR above the expected average, giving your quality score a hike.
2. Create a product video:
Researchers have proved that 65% of us are visual learners. As a matter of fact, product explainer videos can generate leads at a rate of up to 33%. When done correctly, videos can keep us engaged and can inspire us to take an action. So, videos do not need to be long and complex.
3. Give better offers and fewer choices:
The top 10% of landing pages have conversion rate 3x to 5x average the average. As an answer to “How do they make it possible?” – by giving better offers and fewer choices. Moreover, as per Hick’s Law – fewer choices mean less confusion, resulting in more leads. As an inspiration – “MySiteAuditor” decreased the options on a free trial sign up a page from six to one and saw 25% jump in their conversion rate.
4. Offer a lot of compelling opt-in opportunities:
You can present numerous opt-ins by turning every blog post into an opt-in page. You can give away PDFs of your blog posts, worksheets, webinars, free reports, live demos, resource guides and what not! Instead of placing the opt-in in a sidebar, make a pop-up. You can’t make the visitors say yes, but there is no point making it easy for them to say no. According to a research, this tactic increased leads by 32 %!
5. Avoid mentioning SPAM :
Privacy is a major concern for all the visitors landing on your page. It is absolutely fine to reassure privacy but you should prefer doing it in a fun manner. In other words, assure privacy without using the word “SPAM”. In case of any doubts, you may run A/B tests to be sure your sign up forms are optimized for conversions.
6. Remarketing:
Remarketing is an efficient way to connect those visitors to your website who may not have made an immediate purchase or inquiry. It allows you to present targeted ads in front of a defined audience that had previously visited your website – as they browse elsewhere around the internet using YouTube, Google or even Facebook. Remarketing using the Google Display Network gives you 92% reach in the U.S., across millions of websites, videos, and devices.
Live chat : another means of communication
Imagine you are in a store and have a concern or a question. But instead of approaching the sales associate they make you write an email or call the concerned business. Continue reading “Live chat : another means of communication”
Chat solutions for small businesses
Want happier customers? If you get live chat at your website then you are to see happy and satisfied customers, and at the same time your business also grows online. Continue reading “Chat solutions for small businesses”
Live chat impacts sales!
Live chat basically connects your customers at the crucial point when they are deciding to make a purchase or not, hence it plays an important role in increasing sales. Continue reading “Live chat impacts sales!”
Live chat is available 24*7
The most fascinating feature of the awesome customer support live chat is that it is available to your customers. Apart from providing them with a much improved and appreciated customer experience, it is also an awesome way to gain trust, retain your customers and increase revenues from your online business. Continue reading “Live chat is available 24*7”
Live chat at your service!
The consumers expectations have certainly touched heights! Getting the support via phone and email have become the default standards for most of the companies and if you really need to differentiate your business with respect to your competition, you need to give your customers access to on-demand support. Continue reading “Live chat at your service!”
Live chat lets its customer be impulsive
The most glaring benefit of live chat exists in its name: it’s live. This implies all the set of positive connotations, and the apparent one being that it’s quick. Continue reading “Live chat lets its customer be impulsive”
Live chat is available 24/7
No doubt, today the consumer expectations of customer service have reached heights. Providing the customer service via phone and email have become the default standards for majority of the companies. Continue reading “Live chat is available 24/7”
Why you should go for live chat?
Adding live chat at your site simply decreases customer service response time and also increase the customer satisfaction. It is basically seen that majority of the websites fail to efficiently use their website to give the relevant information to their potential customers. Continue reading “Why you should go for live chat?”
Live chat pro actively seek sales and feedback.
Live chat is at the website, providing instant replies to all the concerns and queries of your customers. The chat can be initiated in a very simple way with just a click of the button. This is known as reactive live chat where the customer initiates the chat on his behalf. Continue reading “Live chat pro actively seek sales and feedback.”
Live chat gathers important data
In today’s digital era, there is nothing as important as too much data. With live chat you get an additional layer of data which adds to your current tracking and attribution tools. Continue reading “Live chat gathers important data”