Being a part of a lucrative market is beneficial as well as tricky at the same time. It’s often seen that people dealing with similar kind of work tend to follow some practices blindly. Also, these practices are not always the best ones but mere myths that need to be busted. Customer service is no different. The key to a better customer experience is identifying these myths and not falling a prey to their consequences at any cost. There are a lot of myths related to this field, that are blindly believed by the people dealing with it. Let’s have a look at some of these myths that have prevailed in customer service for quite a long time now:

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