Today the customer has a vast number of opportunities, millions of options and a variety of range at their end. The market is simply becoming more and more competitive and the consumer expectations are touching heights. To differentiate your business and escalate the customer experience, its crucial to show and have an extra concern for your client. Continue reading “Live Chat Is Cost Effective”
According to a survey recently conducted to learn about the impact of live chat particularly on certain demographic group, it was seen that Continue reading “The Impact Of Demographics On Live Chat”
Today the live chat is on the boom as more and more customers are preferring live chat for “quality customer service”. The reasons are vibrant, all smart enough to compel you to have the powerful icon at your site. Continue reading “Live Chat And Its Benefits”
Live chat is becoming the most popular and efficient way to communicate with businesses today. You can get connected with the company at any point of the time and that also from any location. Live chat is of course providing quality customer service but if not properly implemented and the quality of service is not customer oriented it can also go against you. Continue reading “Live Chat : An Easy Chat Widget”
Live chat helps your visitor in real time. It solves their queries, addresses their concerns, and even offer them quick feasible solutions. Live chat also handles multiple chat requests and enhances your customer support efficiency by serving multiple customers simultaneously. Continue reading “Live Chat Handles Chat With Ease And Efficiency”
Today in the digital era all that matters is the “data”. There is nothing as important as the data. Collection of this data, in itself is a big task. Live chat, with marvelous features, has this exceptional characteristic too, of providing an additional layer of data to your current tracking and attribution tools. Continue reading “Live Chat Gathers Important Data”
There are many benefits of having live chat as an important tool for your business. The people browsing on your website prefer to use live chat due to its immediacy and instant responses. This enhances their shopping experience. Live chat increases your customers trust and confidence and people who use live chat make more frequent visits and purchases as compared to those who have not used live chat. Continue reading “Live Chat Is There To Make Your Shopping Expedition Awesome”
Want to delight your customers? Live chat can help you to keep your customers satisfied while even growing your business on line. With live chat you can achieve fast, on-demand customer support right at your website. This gives you an opportunity to give instant response to your customer concerns and answer their questions before they get frustrated and clicks away from your site. Continue reading “Live Chat Is For Small Business Too!”
Live chat connects with your customers the moment they are deciding to make a purchase or not. Hence it is very crucial and for sure it boosts your sales. According to Andersen Consulting Poll, nearly 62% of on line consumers indicated that they would purchase on line if some one is there to help them out with their queries. Continue reading “Live Chat Is There To Boost Your Sales”
Live chat is all about real time communication between two users via computer. Once a chat has been started, any of the user can type the text with the help of a keyboard and the entered text shall appear on the other’s monitor. In this way the customer can satiate his queries with the help of live chat agent.
Continue reading “Providing Quality Customer Service: Live Chat”
There was a poll made by Anderson Cosulting which said that almost 63% of on line customers say that they would purchase more products on line if there is a live customer support that can help them out with their queries.
Building a scalable, repeatable and predictable business that always has a favorable sales growth pattern is not an easy task.
Almost every business is affected by a number of issues that hinder its growth!
Even if you have a promising solution in a lucrative market and have the resources to boost your sales growth, it can be pretty tough to expand at the level predicted in your business plan or expected by your investors. Here are some critical factors that could be hindering your growth:
Continue reading “Top factors that may be restricting the sales growth of your business”