Providing an exceptional customer support through social media

Social media customer support

Customer expectations are increasing with each passing year. This calls for the creation of a seamless experience that spans the showroom floor to the social media platforms. This can be done by providing exceptional customer support through multiple channels including social media. Let’s have a look at the best strategies to provide an unmatched customer support through social media:

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Social media customer support: Myths you need to stop believing asap!

Social media customer support

When we discuss myths, we usually mention orthodox people following some absurd “facts” just because in light of the fact that a cluster of individuals around them “convincingly” discuss them. Although, in a practical scenario, myths win all over the place and even the most brilliant people fall a prey to them. Continue reading “Social media customer support: Myths you need to stop believing asap!”